Frequently Asked Questions
Everything you need to knowBefore starting your search
01Is FYKicks free?+
Yes. Our concierge search service is free. You pay only for the sneakers and any price or delivery costs shown by the seller.
02How does FYKicks work?+
Send us the model, size, condition and any preferences. We search worldwide and send you the best available options.
03Do I buy sneakers from FYKicks?+
No. We do not sell sneakers. We help you find trusted offers so you can choose the one that suits you best.
04Which marketplaces do you search?+
We search selected global marketplaces, boutiques and private sellers to find the best available options.
05Can you find sold-out or rare sneakers?+
Yes. Finding rare, limited and sold-out pairs is exactly what our concierge service is designed for.
06Can I search for used sneakers?+
Yes. Tell us whether you prefer new, used or either condition, and we will include suitable listings in the search.
07How long does it take?+
It depends on the pair and availability. We begin as soon as we receive your request and keep you updated along the way.
08How will I receive the offers?+
We send the best matching offers directly to you with the relevant seller, price and availability details.
09Do you search worldwide?+
Yes. FYKicks searches internationally, helping you access pairs that may not be available in your local market.
10Do I have to know the product code?+
No. A model name, colourway, photo or any detail you know is enough for us to begin the search.
